SPECIALIZED SERVICES

• Enrollment Outsourcing
  BCI will recommend and effectuate the enrollment method(s) best suited for your industry, culture, logistics, and specific benefit need. Examples include annual open enrollments, new benefit offerings, and changes in current benefits.
• Forms Processing
  Data entry can be virtually eliminated with our specialized form creation and scan technology. We use this for a variety of services including annual open enrollments, employee surveys, and flex plan enrollments.
• Interactive Voice Response
  Our IVR system allows employers to provide easy enrollment access to all employees. BCI owns the system and it is programmed and maintained from our Nashville headquarters.
• Video Production
  BCI uses digital computer technology to create professional videos in-house at very reasonable prices. Videos are an excellent tool for repetitive communication tasks. Our clients have used this tool for new hire orientation, benefit summaries, annual benefit enrollment guides, training and safety, and retirement plan education, to name a few.
• Multimedia Production
  Let us update your presentation or create a new one with animation, graphics, sound and video. You may find this helpful for interactive benefit information, corporate presentations, educating employees, or other specialized communication tasks.
• Benefit Statements
  Help employees understand and appreciate the benefits offered by your company. The cost of providing benefit statements represents a very small fraction of employers' total overall benefit costs. We can even help target specific groups or classes of employees with special messages.
• Graphic Design
  BCI's professional design staff can help you with the production of communication materials related to Human Resources and benefits. This includes enrollment awareness/promotional campaign materials, benefit summaries, benefit department themes, recruiting pieces, and training materials, as examples.
• Internet Services
  Our web enrollment system, electbenefits, is a secure, employee driven method that summarizes an employee's prior choices and provides an easy way to change benefit elections during annual open enrollments. It is often used in conjunction with IVR and/or paper-based enrollments. Our goal is to offer a web-based system that is easy for employees to use, and our clients continually tell us that we have succeeded.
• Call Center
  Another method of communicating important benefit information to your employees, our Call Center is ready as a stand-alone enrollment method or to complement other types of enrollment. This service can be used passively or proactively.